Delete your account

This page explains how to delete your account in MAVE (MAVE World on the App Store and Google Play), operated by MAVE SAS, Uruguay.

In the app

1. Open MAVE and sign in.
2. Go to Account and tap Delete account.
3. Confirm it’s you: enter the code we email you, or confirm with Apple if you sign in with Apple.

Your account is deleted straight away, and the app signs you out.

Without the app

Write to members@maveworld.com from the email address on your account, with the subject “Delete my account”. We check it’s you, delete the account and confirm by email, within one month at the latest.

What is deleted

• Your account, profile and preferences.
• Your requests and proposals.
• Your devices and notification tokens.
• Your Sign in with Apple link. We ask Apple to revoke its sign-in token.

What we keep, and for how long

• Arrangements already confirmed stay with our team and partners only for as long as needed to complete or cancel them.
• A record of what we arranged for you, without your name, email address or notes, for as long as tax and accounting law requires: up to 10 years.
• Invoices and transaction records: up to 10 years, as tax and accounting law requires.
• Security logs: 12 months.

Voice audio is never kept. The full details are in our privacy policy, section 15.